Shipping Information

At Dhaagni, we strive to ensure your orders reach you quickly, safely, and hassle-free.

1. Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed after our daily cut-off time or during weekends/public holidays will be processed on the next business day.

  • A confirmation email will be sent as soon as your order is ready for shipment.

2. Delivery Time

  • Our standard shipping delivers orders within 3–5 business days after dispatch.

  • Delivery timelines may vary due to factors such as location, courier schedules, public holidays, or unexpected delays (e.g., severe weather).

3. Shipping Coverage

  • We currently ship to most serviceable locations.

  • If your area is not covered by our courier partners, we’ll reach out to arrange alternatives.

4. Tracking Your Order

  • Once your order is shipped, you’ll receive an email or SMS containing your tracking number and a link to track your package.

  • Tracking information may take up to 24 hours to update after dispatch.

5. Packaging & Handling

  • All items are securely packed to prevent damage during transit.

  • We use eco-friendly and recyclable materials wherever possible.

6. Delays & Exceptions

  • While we aim to deliver within the stated timeframe, delays can occur due to factors beyond our control such as weather, courier issues, or regional restrictions.

  • We’ll keep you updated promptly in case of any such delays.

7. Need Help?

For any questions or assistance regarding shipping, our support team is here to help: